The Background
Designing solutions for the daily data analyst experience
Mode is a modern BI platform designed to unite data and business teams to drive business outcomes.
In June 2023, ThoughtSpot, an AI-powered analytics tool, acquired Mode, aiming to enhance data accessibility, analysis, and insights for businesses across various industries.
During my two years with Mode, I participated in various UX design projects focused on developing features for data analysts and initiatives supporting user growth throughout the platform.
The left is a fun directional sign from Thoughtspots annual CKO 2023 conference that took place on an island near Boston.
Some highlights from my favorite projects:
Feel free to reach out for more information and details on any of the projects listed below + more
Introducing a design language for free product upsells
A design initiative I spearheaded aimed at educating and promoting the paid features within Mode's free product. This involved creating a cohesive design language and key interactions to showcase the capabilities of Mode Premium to users
Filters play a crucial role in the data analyst workflow. I led designing new report filter types such as relative date and cascading filters as well as redesigning our current filter experience based on user feedback and research.
All things report filters
Data formatting, editing, exporting and, more!
Designing data analyst-focused features to ease daily pain points and simplify daily user flows.
Takeaways and reflections
Learning the importance of adaptability in design…
During my time at Mode, I got to refine my skills in designing user-friendly enterprise software solutions while delving into new areas like data analysis and generative AI.
Being the nature of a startup, I also navigated the company's rebranding as a product designer, collaborated closely within product teams, and witnessed the acquisition process, which taught me the importance of adaptability in design and how to thrive amidst constant change, ensuring user-centric solutions at every turn.
Overall, my experience at Mode has been a huge part of my journey of growth in UX and product design which I will always be grateful for.